Innovation Networks

Looking for a Career in IT?

Innovation Networks wishes to hire motivated System Engineers who desire to grow and advance within the company. Innovation Networks is a clear leader in Managed Services in the 10 to 200 user client base. We bring enterprise level solutions to the small business client in and around Richmond, Vancouver and the Fraser Valley. We are not a technology company; we are a customer service company that works with technology. We offer a stable open working environment that is full of challenges and opportunities to grow. If you are not looking for a challenging work environment, one that asks you to work hard every day, then please do not apply. Innovation Networks' employees are able to maintain a well balanced work- life balance, and we understand the need for this balance and encourage it. Innovation Networks offers competitive salaries along with flexible working hours and multiple rotating shifts available, employee purchase plans as well as a company wide bonus plan available to all candidates that pass the probation period.

The successful candidates will have experience installing and implementing Microsoft solutions including Windows Server, Exchange Server, and Active Directory as well as a strong working knowledge of the IP family of protocols. The successful candidates will also have the ability to work independently under a tight schedule with defined deliverables and objectives.

Innovation Networks is seeking to hire System Engineers with the following experience:

• .Microsoft Certified System Engineer certification
• Three years college degree or vocational school
• Three or more years of on the job experience in an Information Technology capacity
• Strong understanding of networks; local, wide area, VPN, wireless
• Experience managing Microsoft Windows Server and Server family of products (Exchange, SQL, etc.)
• Strong knowledge of Microsoft Productivity software (Office suites, Visio, PowerPoint, etc.)
• Strong support experience in small to medium companies ( Greater than 20 employees)
• Knowledge of security practices, Unix, Mac, Apache, development languages and VoIP are a plus

Successful candidates will possess the following professional skills:

• Excellent verbal and written communication skills are required to be successful
• Excellent time management skills
• Self starter, motivated to perform at their heist levels at all times
• Team player, must be able to work with the team
• Ability to follow process and procedures

Technical certifications and training:

• Platform Network Operating System Software certification (MCSE preferred)
• Extensive experience on the Windows platform (Server and Professional)
• Network Operation System configuration experience
• Server Hardware expertise

The following are essential duties of the position:

• Server, network infrastructure, and end user device implementation
• Server administration duties (account management, patch installation, etc.)
• Escalation point for support center or network operations center tickets that are either critical in nature or have high visibility within the customer
• Work with other systems engineers and the Technical Services management team to document and develop technical processes
• On-site dispatch for resolution of tickets that cannot be resolved remotely from the Innovation Networks Network Operations Centre
• After-hours availability is required on a rotating basis
• Server hardware troubleshooting and repair
• Some local and regional travel is required
• Requires a valid driver's license and a vehicle in good working order
• Position requires continuous self study to keep up with the constantly changing technology
• Recurring report requirements may include but are not limited to Time Reporting, Status Reports, Task Completion Documentation